Privacy Policy

Jalmac Sales and Marketing Ltd ("BFM Alfresco") respects your privacy. We do not sell, rent or loan any identifiable information regarding our customers to any third party. We may use and share aggregated information when it enables us to improve and enrich our product and content offering. Any information you give us is held with the utmost care and security. If we decide to modify our Privacy Policy or Terms & Conditions, we will post an updated Policy on our website and note the date applicable. Therefore, we encourage you to revisit all policies from time to time in order to familiarise yourself with any changes. The terms of this Privacy Policy are without bias to any contractual terms you may enter into with us, which shall prevail over the terms of this Privacy Policy.

How we collect information and how we use it

In order to provide you with excellent products and services, BFM Alfresco asks you for specific pieces of personal information when you register as a customer. BFM Alfresco will not collect any personal information about such individuals except when provided by such individuals. BFM Alfresco does not collect and process data unless specifically, voluntarily and knowingly provided by you.

Personal account information

Your name, delivery address, telephone number, email address and special delivery instructions help BFM Alfresco to deliver your order on time to the correct location. We confirm by email the items in your order, and the delivery address. A customer service representative may contact you by telephone to resolve any questions we might have about your order, including payment.

BFM Alfresco will not reveal your personal information to any third party unless required to do so by law or for the purpose of checking your commercial credit worthiness.

Cookies

A cookie is a small file created by your web browser (eg. Internet Explorer v.5) to assign a unique identification to your computer. BFM Alfresco uses the cookie to keep track of items in your shopping trolley. We do not use cookies to retrieve personal information about you from your computer. To shop, you need to have the cookies option of your browser turned on. However, once you've finished shopping, you can delete cookies from your hard drive if You like.

IP Address

BFM Alfresco logs IP addresses for system administration purposes. IP addresses are logged to track a user's session and help us determine how often the areas of our site are visited. In many cases, we view and discard the information immediately. We do not link IP addresses to anything personally identifiable so we could never link an IP address to a specific customer.

Changing and editing your information

You can make changes to your personal information or to your customer status by emailing us admin@jalmacsales.com or changing yourself on the web gateway noting the changes required. Finally, you can contact our customer service team via phone on 0800 726 713. Currently, we do not send out any regularly scheduled email communications to customers. If we were to introduce such communications, we would provide customers with the option to not receive such emails.

Website used by minors

Children are not eligible to use our services and we ask that minors do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians.

External links

This site contains links to other sites. BFM Alfresco is not responsible for the privacy practices or the content of such websites.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Our secure server software (SSL) is the industry standard. It encrypts your most important personal information - your credit card number, so that it cannot be read as the information travels over the Internet.

We pride ourselves on our commitment and dedication to all our customers and we assure you of our integrity at all times. We do not and will not release any of your personal information.

Date of policy

19 July 2014

Address details

Jalmac Sales and Marketing Ltd trading as BFM Alfresco
108 Izone Drive, Izone Business Park, Rolleston, 7675